Frequently Asked Questions

Please review our support guides below to resolve common queries:

Earn revenue: generate income from donations, memberships and subscriptions (view)
Become a supporter: learn how to support a publication (view)
Cancellation: how to cancel your recurring payment (view)
Payment changes: update the amount of your recurring payment (view)
Credit card: how to add, delete or change a credit card (view)
Missed payment: learn about our process for missed payments (view)
Account activation: gain access to your account (view)
Password reset: add a new password for your account (view)
Update email address: how to change your email (view)

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